Customer Service:
Ye Olde Cane Shoppe is a division of Cutlery To Go.

Toll free Number: 1-866-800-6240.


WE DO NOT SHIP INTERNATIONALLY.  We do not ship to Alaska or Hawaii.

We offer UPS shipping within the US. UPS Daily pickup -  Monday through Friday at 2:00 PM Central Time. UPS does not deliver Saturday or Sunday.
UPS cannot deliver to a Post Office Box – You must give us a street Address. You may choose UPS Ground, 3 Day Select, 2nd Day Air. Please call for
Next Day Air charges.  All Orders placed on Friday before 2:00 PM Central Time for Next Day Air shipment are scheduled for delivery on Monday. The
tracking number for your shipment will be emailed to you. Our New York warehouse ships using FedEx and UPS.

We gladly accept Master Card, Visa, Discover Card and American Express.
We also accept PayPal payments and require shipping to a confirmed address.  
Please check your emailed copy of the PayPal order to be sure it is correct.
You may also call in orders toll free 1-866-800-6240.           NO CHECKS OR CODs!

Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!

When you place an order with Ye Olde Cane Shoppe, you will receive an order confirmation by E-Mail. You will receive a 2nd email giving you UPS
tracking information.

Please Read:
Our canes are not intended to be used for full support. All canes, regardless of style, are to be used so as to put maximum weight on the main shaft
of the cane and not on the extreme ends. Canes are intended to be used for balance and light support. This does not replace your Doctors
recommendation. Please call us if you have any questions. Approximate shaft thickness are given to guide you in selecting your cane.

To speak to a customer service representative, please call toll free 1-866-800-6240 corporate office, Cutlery To Go.

Note: Charges to your credit card will appear on you monthly statement through our parent company, Cutlery To Go.

Free UPS & FedEx Ground shipping within the Continental United States on orders over $75.00 and below $500. Orders above $500.00 will have
shipping charges applied.
Walking Cane Stands are excluded from free shipping and must be shipped separately from walking sticks.

If you have any questions please call us toll free 1-866-800-6240.

Refused Delivery:
Any order that is refused by the customer when UPS delivers will be charged the return shipping charge of $10.50.

Please Read:
Cutlery To Go/Incredible Canes  is not responsible for any injuries or damages to property or persons, resulting from the incorrect use of
our canes.
Ye Olde Cane Shoppe
Walking Sticks and Canes!
Toll Free 1-866-800-6240
Free Shipping
over $75
Verified Merchant Account with goEmerchant