Customer Service:
Ye Olde Cane Shoppe is a division of Cutlery To Go.
Toll free Number: 1-866-800-6240.
SHIPPING WITHIN THE CONTINENTAL UNITED STATES ONLY! WE DO NOT SHIP TO ALASKA OR HAWAII. ORDERS FROM CANADA MAY BE ENTERED WITH
BILL TO IN CANADA BUT MUST SHIP TO ADDRESS IN THE us.
All items on the web site are in stock. We offer UPS shipping within the US. UPS Daily pickup - Monday through Friday at 2:00 PM Central Time. UPS
does not deliver Saturday or Sunday. UPS cannot deliver to a Post Office Box – You must give us a street Address. You may choose UPS Ground, 3
Day Select, 2nd Day Air or Next Day Air. All Orders placed on Friday before 2:00 PM Central Time for Next Day Air shipment are scheduled for delivery
on Monday. The tracking number for your shipment will be emailed to you.
We gladly accept Master Card, Visa, Discover Card and American Express. We also offer payment by Google Speed Checkout and PayPal with shipping
to confirmed address.
You may also fax or call in orders or mail your order with a money order to: CUTLERY TO GO PO BOX 535157 GRAND PRAIRIE, TX 75053. NO CHECKS
OR CODs!
Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!
When you place an order with Ye Olde Cane Shoppe, you will receive an order confirmation by E-Mail. You will receive a 2nd email giving you UPS
tracking information - PLEASE READ!
Our canes are not intended to be used for full support. Canes are intended to be used for balance. This does not replace your Doctors
recommendation. Please call us if you have any questions. Lengths and approximate shaft thickness are given to guide you in selecting your cane.
To speak to a customer service representative, please call toll free 1-866-800-6240 corporate office, Cutlery To Go.
Note: Charges to your credit card will appear on you monthly statement through our parent company, Cutlery To Go.
Shipping:
Free UPS Ground shipping within the Continental United States on orders over $75.00 and below $500. Orders above $500.00 will have shipping
charges charged.
Walking Cane Stands are excluded from free shipping and must be shipped separately from walking sticks.
If you have any questions please call us toll free 1-866-800-6240.
International Orders:
For International orders, please email us for information. By placing an international order, the customer assumes responsibility for all customs and
brokerage charges if applicable. Our charges cover shipping charges only. Customers who refuse the shipment will have the return shipping charges
deducted from the refund.
Return Policy:
Ye Olde Cane Shoppe will accept returns received at our warehouse within 30 days from date of purchase, with all the original packaging and in
original condition for exchange or credit of purchase price. No returns on cut or altered canes. Credit will be issued to the card used to make the
purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping charges.
Used merchandise may not be returned under any conditions.
All returns must be sent back only by UPS. You must call or email us to get a return authorization number to return an item. Please put the Return
Authorization Number on the return shipping label.
Refused Delivery:
Any order that is refused by the customer when UPS delivers will be charged the return shipping charge.
Ye Olde Cane Shoppe is a division of Cutlery To Go.
Toll free Number: 1-866-800-6240.
SHIPPING WITHIN THE CONTINENTAL UNITED STATES ONLY! WE DO NOT SHIP TO ALASKA OR HAWAII. ORDERS FROM CANADA MAY BE ENTERED WITH
BILL TO IN CANADA BUT MUST SHIP TO ADDRESS IN THE us.
All items on the web site are in stock. We offer UPS shipping within the US. UPS Daily pickup - Monday through Friday at 2:00 PM Central Time. UPS
does not deliver Saturday or Sunday. UPS cannot deliver to a Post Office Box – You must give us a street Address. You may choose UPS Ground, 3
Day Select, 2nd Day Air or Next Day Air. All Orders placed on Friday before 2:00 PM Central Time for Next Day Air shipment are scheduled for delivery
on Monday. The tracking number for your shipment will be emailed to you.
We gladly accept Master Card, Visa, Discover Card and American Express. We also offer payment by Google Speed Checkout and PayPal with shipping
to confirmed address.
You may also fax or call in orders or mail your order with a money order to: CUTLERY TO GO PO BOX 535157 GRAND PRAIRIE, TX 75053. NO CHECKS
OR CODs!
Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!
When you place an order with Ye Olde Cane Shoppe, you will receive an order confirmation by E-Mail. You will receive a 2nd email giving you UPS
tracking information - PLEASE READ!
Our canes are not intended to be used for full support. Canes are intended to be used for balance. This does not replace your Doctors
recommendation. Please call us if you have any questions. Lengths and approximate shaft thickness are given to guide you in selecting your cane.
To speak to a customer service representative, please call toll free 1-866-800-6240 corporate office, Cutlery To Go.
Note: Charges to your credit card will appear on you monthly statement through our parent company, Cutlery To Go.
Shipping:
Free UPS Ground shipping within the Continental United States on orders over $75.00 and below $500. Orders above $500.00 will have shipping
charges charged.
Walking Cane Stands are excluded from free shipping and must be shipped separately from walking sticks.
If you have any questions please call us toll free 1-866-800-6240.
International Orders:
For International orders, please email us for information. By placing an international order, the customer assumes responsibility for all customs and
brokerage charges if applicable. Our charges cover shipping charges only. Customers who refuse the shipment will have the return shipping charges
deducted from the refund.
Return Policy:
Ye Olde Cane Shoppe will accept returns received at our warehouse within 30 days from date of purchase, with all the original packaging and in
original condition for exchange or credit of purchase price. No returns on cut or altered canes. Credit will be issued to the card used to make the
purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping charges.
Used merchandise may not be returned under any conditions.
All returns must be sent back only by UPS. You must call or email us to get a return authorization number to return an item. Please put the Return
Authorization Number on the return shipping label.
Refused Delivery:
Any order that is refused by the customer when UPS delivers will be charged the return shipping charge.
Ye Olde Cane Shoppe
| Free Shipping on Orders over $75.00 |
Walking Sticks and Canes!
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