Ye Olde Cane Shoppe
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Walking Sticks and Canes!
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Before you return an item or items please read this return policy.
Ye Olde Cane Shoppe will accept returns received at our warehouse 2409 Pebblebrook Ct, Grand Prairie, TX 75050 within 30 days from date of
purchase, with all the original packaging and in original condition and size for exchange or credit of purchase price. No items may be returned after
30 days from date of purchase.
ALL RETURNS MUST BE SENT BACK BY UPS. You must call us toll free 1-866-800-6240 or email us at cutlerytogo@mac.com to get a return authorization
number to return an item. Please put the Return Authorization Number on the return shipping label.
NO RETURNS ON CUT OR ALTERED CANES. If you have your cane cut or you cut it, we cannot accept the return. Be sure of the size before ordering
your cane.
Used merchandise may not be returned under any conditions.
Credit will be issued to the card used to make the purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping
charges.
RETURN POLICY FOR ALPACA SILVER CANES, STERLING SILVER CANES AND GOLD CANES:
Returns will be accepted at our warehouse within 30 days from date of purchase with a 15% restocking fee. The cane must be returned
with all the original packaging and in original condition and size for credit of purchase price less 15%. No items may be returned after 30
days from date of purchase. No returns on cut canes. The free shipping charge of $9.95 & the 15% restocking fee will be deducted from
your refund.
RETURN POLICY FOR MICHAEL PARKS DOG CANES, HIKING STICKS AND DOG GIFTS:
Dog Walking Sticks, Hiking Sticks and Dog Gifts are made when ordered and are not returnable.
Refused Delivery:
Any order that is refused by the customer when UPS delivers will be charged the return shipping charge.
Ye Olde Cane Shoppe will accept returns received at our warehouse 2409 Pebblebrook Ct, Grand Prairie, TX 75050 within 30 days from date of
purchase, with all the original packaging and in original condition and size for exchange or credit of purchase price. No items may be returned after
30 days from date of purchase.
ALL RETURNS MUST BE SENT BACK BY UPS. You must call us toll free 1-866-800-6240 or email us at cutlerytogo@mac.com to get a return authorization
number to return an item. Please put the Return Authorization Number on the return shipping label.
NO RETURNS ON CUT OR ALTERED CANES. If you have your cane cut or you cut it, we cannot accept the return. Be sure of the size before ordering
your cane.
Used merchandise may not be returned under any conditions.
Credit will be issued to the card used to make the purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping
charges.
RETURN POLICY FOR ALPACA SILVER CANES, STERLING SILVER CANES AND GOLD CANES:
Returns will be accepted at our warehouse within 30 days from date of purchase with a 15% restocking fee. The cane must be returned
with all the original packaging and in original condition and size for credit of purchase price less 15%. No items may be returned after 30
days from date of purchase. No returns on cut canes. The free shipping charge of $9.95 & the 15% restocking fee will be deducted from
your refund.
RETURN POLICY FOR MICHAEL PARKS DOG CANES, HIKING STICKS AND DOG GIFTS:
Dog Walking Sticks, Hiking Sticks and Dog Gifts are made when ordered and are not returnable.
Refused Delivery:
Any order that is refused by the customer when UPS delivers will be charged the return shipping charge.
| Free Shipping on Orders over $75.00 |
RETURN POLICY:
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